Information for our partners and suppliers
Our General Terms of Delivery define the core conditions governing every partnership and become binding upon purchase order acceptance.
Information for our partners
General Terms of Delivery of the Zentiva Group form basic conditions on which Zentiva and a second party are entering and performing their business relationship. General Terms of Delivery are a non-separable part of each Purchase order of the Customer and at the moment of the acceptance of the Purchase Order they are binding for both parties.
- Binding Terms and Conditions of the occupational health and safety, fire prevention and environment protection, applicable to the contractors operating in the Zentiva, Inc. site | PDF file, 95 KBDownload
- Code of Ethics | PDF file, 870 KBDownload
- Economic Sanctions Requirements | PDF file, 516 KBDownload
- General Terms of Delivery, Zentiva Group | PDF file, 216 KBDownload
- HSE Policy | PDF file, 334 KBDownload
- Supplier Code of Conduct | PDF file, 366 KBDownload
Reporting issues is a valuable contribution to the safety and wellbeing of trial participants and consumers. Thank you for following this guide.
There are two responsibilities: IDENTIFY and COMMUNICATE any case of suspected fraud, misconduct, or serious breach. Such actions may be identified and informed by anyone involved: investigator, site staff, contractor, CRO, third party, sponsor staff
- Reporting form of suspected serious breaches | DOCX file, 51 KBDownload
Information for our suppliers
Effective August 30th, 2024, the current email address zentiva"country code"docs@eportaldoc.com (e.g., zentivaUKdocs@eportaldoc.com) will no longer be used for invoice submissions because of changes of e-mail domains. The new email address format is "Country code"docs@Zentiva.com (e.g., UKdocs@Zentiva.com).